PRIVACY POLICY

Effective Date: January 7, 2026
Last Updated: January 7, 2026

Contact Email: [email protected]

INTRODUCTION

Paradise Floors (“Company,” “we,” “us,” or “our”) is a flooring contractor serving Detroit and the surrounding Metro Detroit area.

This Privacy Policy explains how we collect, use, protect, and handle personal information when you visit our website, request a quote, submit forms, contact us, schedule services, or voluntarily opt in to communications (collectively, the “Services”).

By using our Website or Services, you agree to the practices described in this Privacy Policy.

INFORMATION WE COLLECT

We collect information only when voluntarily provided by you or automatically collected through normal website usage.

Personal Information You May Provide:

• Name
• Email address
• Phone number (optional)
• Property or project details
• Information submitted through contact forms, quote requests, or direct communication

Providing a phone number is not required to request information, receive an estimate, or engage our services.

Non-Personal / Technical Information:

• Browser type
• Device information
• IP address
• Pages viewed and general website usage data

This information is used solely to improve website performance, functionality, and user experience.

HOW WE USE YOUR INFORMATION

We use your information only for legitimate business purposes, including:

• Responding to inquiries and quote requests
• Providing estimates, services, and customer support
• Communicating about scheduling, project updates, or service-related matters
• Sending transactional messages related to your inquiry or services
• Sending optional promotional or informational messages only when you explicitly opt in
• Improving internal operations and website functionality
• Complying with legal or regulatory obligations

We do not use your information for unrelated purposes.

SMS & MOBILE COMMUNICATIONS

If you voluntarily provide a mobile phone number and give explicit consent through our forms or booking tools, you may receive SMS messages related to:

• Responding to your inquiry or quote request
• Appointment confirmations or scheduling updates
• Project-related communication and customer support
• Optional promotions or service reminders only when you separately and explicitly opt in

Message frequency varies.
Message and data rates may apply.

You may opt out at any time by replying STOP.
For assistance, reply HELP or email [email protected].

Consent to receive SMS messages is not a condition of purchase or service.

SMS DATA PROTECTION & A2P COMPLIANCE

Paradise Floors strictly complies with A2P (Application-to-Person) messaging regulations and carrier requirements.

• Mobile numbers, opt-in records, and consent data are never sold, rented, or shared for marketing purposes
• Mobile information is not shared with affiliates or third parties for promotional use
• SMS consent data is used solely by Paradise Floors
• Mobile data may be shared only with essential service providers required to deliver messaging services (such as messaging platforms, carriers, and aggregators), and only for operational delivery purposes

We maintain records of SMS consent, including the date, time, and method of opt-in.

DATA SHARING & DISCLOSURE

We do not sell, rent, or trade personal information.

We may share limited information only in the following circumstances:

• With essential service providers (such as website hosting, payment processors, or messaging platforms) strictly to operate our business
• To comply with legal obligations, court orders, or lawful requests
• To protect the rights, safety, or property of Paradise Floors or others

We do not share personal or mobile information for third-party marketing.

DATA SECURITY

We implement reasonable administrative, technical, and organizational safeguards to protect your information from unauthorized access, misuse, or disclosure.

While no method of transmission or storage is completely secure, we take appropriate measures to reduce risk and protect your data.

COOKIES & TRACKING TECHNOLOGIES

Our Website may use cookies or similar technologies to enhance functionality and improve user experience.

You may disable cookies through your browser settings. Disabling cookies may limit certain features or functionality of the website.

THIRD-PARTY LINKS

Our Website may contain links to third-party websites. Paradise Floors is not responsible for the privacy practices, content, or policies of those sites. We encourage you to review their privacy policies before providing personal information.

YOUR RIGHTS & CHOICES

You have the right to:

• Request access to your personal information
• Request correction or deletion of your data
• Opt out of marketing communications at any time
• Withdraw consent for optional communications

Requests can be made by contacting [email protected].

CHILDREN’S PRIVACY

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of the Website or Services constitutes acceptance of the updated policy.

CONTACT INFORMATION

Paradise Floors
Metro Detroit, Michigan

Email: [email protected]
Website: www.paradise-floors.com